Accessibility Statement

Our Commitment to Accessibility

Anor Plus is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.

Accessibility Standards

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We have implemented the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• High contrast color schemes for visual accessibility
• Keyboard navigation support throughout the site
• Alternative text for images and multimedia content
• Clear, readable fonts and appropriate text sizing
• Focus indicators for interactive elements
• Descriptive link text and headings

Website Features

Our website includes several accessibility features:

• Responsive Design: Content adapts to different screen sizes and devices
• Keyboard Navigation: All interactive elements can be accessed using keyboard only
• Screen Reader Support: Compatible with popular screen reading software
• High Contrast: Color combinations meet WCAG contrast ratio requirements
• Text Scaling: Content remains functional when text size is increased up to 200%
• Clear Structure: Logical heading hierarchy and content organization

Accessibility in Our Services

Beyond our website, accessibility is at the core of everything we do:

• All our learning disability support services are designed to be fully accessible
• We provide communication support in various formats
• Our staff are trained in inclusive communication techniques
• We adapt our service delivery to meet individual accessibility needs
• Physical environments are assessed and modified for accessibility
• We work with assistive technology and communication aids

Known Issues and Limitations

We are continuously working to improve accessibility. Currently known limitations include:

• Some video content may not have captions (we are working to add these)
• Third-party embedded content may not meet all accessibility standards
• Some PDF documents may need accessibility improvements

We are actively working to address these issues and welcome feedback on how to improve.

Feedback and Support

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Alternative Contact Methods

If you prefer alternative ways to access our information or services:

• Request information in different formats (large print, audio, etc.)
• Schedule phone consultations instead of online forms
• Arrange in-person meetings with accessibility accommodations
• Use our emergency contact line for immediate support needs

Ongoing Commitment

We are committed to ongoing accessibility improvements. This includes regular accessibility audits, staff training updates, user testing with people with disabilities, and staying current with accessibility best practices and legal requirements. We see accessibility not as a compliance requirement, but as an essential part of providing excellent service to all members of our community.